Warranties

Standard Warranty

Every new eMachines Desktop is protected by a standard One-Year Limited Warranty from date of purchase. The standard one-year limited warranty offers:

  1. One-year guarantee on parts and labor.
  2. One-year technical support via telephone.

Live Chat Support—available seven days a week, from 3 AM to 12 midnight PT

Live Chat features a suite of tools that allows our support agents to assist you efficiently. With your permission, our representatives can view and take control of your computer, check your system parameters and provide you with Web pages to resolve your technical issues.

Chat with Technical Support

E-Mail Technical Support

For technical assistance via e-mail, use our request form. Be sure to include the model number of your eMachines product. The more specific you can be with the details of your concern and the information supplied, the better your results!

Service methods subject to change without notice or obligation.